Microsoft is working to fix CPU throttling on the organization’s most recent Surface gadgets, while proprietors complain of Wi-Fi issues, as well. “We are aware of some customers reporting a scenario with their Surface Books where CPU speeds are slowed,” a Microsoft spokesperson said in a statement to TechRepublic. “We are quickly working to address via a firmware update.”
The CPU throttling seems, by all accounts, to be influencing both the Surface Book 2 and Surface Pro 6, as per an assortment of grumblings on Reddit. Processors are getting throttled right down to a measly 400MHz, and it’s not promptly clear what is causing the issues. TechRepublic reports that the throttling has all the earmarks of being identified with an Intel CPU banner being bolted on unintentionally, making the CPU throttle as it might suspect it’s at a warm point of confinement.
Nearby the CPU issues, Microsoft’s most recent firmware updates have been causing Wi-Fi issues for a few. Surface Book and Surface Pro 6 proprietors have complained on Microsoft’s support forums that the most recent Marvel Wi-Fi driver, provided with Microsoft’s Surface firmware updates on August first, isn’t enabling gadgets to associate with some 5GHz wireless networks. Everyone encountered these issues on a Surface Pro 6 gadget, and the issues could be related to certain router combinations.
On the off chance that people have Wi-Fi issues on a Surface gadget since the updates prior this month, they can just roll back the driver in device manager, which will restore access to 5GHz networks. A Microsoft volunteer moderator claims the organization is “working on an update.”
The most recent issues come only weeks after Microsoft halted the rollout of its Windows 10 May 2019 Update to its Surface Book 2 gadgets. Proprietors detailed issues with the Nvidia GPU disconnecting, and Microsoft is currently working on a fix before it makes the update accessible once more. Microsoft’s Surface gadgets have been to a great extent reliable in recent years, following widespread issues with the original Surface Book and Surface Pro 4 of every 2016. The issues prompted Consumer Reports evacuating its “recommended” identification for all Surface hardware, before reinstating it a year later.